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Job Code:  1325
Job Title:  Utilization Review Case Manager
Creation Date:  01/01/97  
Revision Date:  08/12/02
FLSA Status:  Exempt


Job Summary:

Performs technical and administrative work required to evaluate the necessity, appropriateness, and efficiency of the use of medical services, procedures, and facilities. Supports the UTMB Utilization Management Program utilizing clinical knowledge, expertise, and criteria guidelines.

Major Duties / Critical Tasks:

  • Implements Utilization review procedures by prospectively, concurrently, and retrospectively assessing the clinical information against pre-established criteria, guidelines, and protocols for pre-admissions, scheduled admissions, emergency care, scheduled surgery (Second Surgical Opinion), and clinic referrals.
  • Monitors a mechanism for the review of quality of care issues arising during concurrent review and identifies area of potential medical liability.
  • Monitors and facilitates appropriate utilization of resources.
  • Assigns and monitors lengths of stay for all admissions.
  • Tracks and reports trends of inappropriate resource utilization to Director/Assistant Director of Utilization Management.
  • Maintains a documentation system of all review activities and enters appropriate variances using the approved variance codes.
  • Maintains a mechanism for the review of quality of care issues arising during the review process and identifies areas of potential medical liability.
  • Collaborates with Case Management, Admitting Bed Information Center to coordinate authorization of scheduled and unscheduled admissions and observation assignments.
  • Supports multi-disciplinary strategies to reduce length of stay, reduce resource consumption, and achieve positive patient outcomes.
  • Educates the Medical Staff and Nursing Staff on Utilization Management and provides specific information related to case types, including financial data.
  • Functions as a resource to physicians and nursing staff regarding approved criteria, practice guidelines, and alternative treatment options.
  • Participates in identifying/analyzing aggregate variances and participates with the team in formulating possible solutions to problems identified.
  • Maintains clinical expertise in specialty area and/or general nursing.
  • Assumes responsibility for remaining current on job-related knowledge and skills and ongoing education/in service/certification requirements.
  • Utilizes effective communication, conflict management, and negotiation skills.
  • Participates in research activities/projects.
  • Participates in Committee and Subcommittees associated with Utilization Management.
  • Provides assistance regarding clinical issues to non-nursing utilization review staff.
  • Contributes to the success of UTMB Managed Care Organization.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Required Education / Experience:

Graduation from an accredited school of professional nursing and current Texas Nursing licensure as a professional registered nurse. Minimum of three years of full time wage earning experience as a professional nurse in a health care setting.

Knowledge / Skills / Abilities:

  • Must be self-motivated, willing and able to learn multiple aspects of the job.
  • Able to demonstrate both written and verbal communication skills.
  • Demonstrate excellent interpersonal skills and telephone etiquette.
  • Demonstrate history of accuracy, tenacity and attention to detail. 
  • Proficient in the use of ICD Coding and CPT coding. Familiarity with DSM coding is helpful.

Equipment:

Standard office equipment.

Working Environment:

Standard office environment including exposure to air conditioning, heating, and outside elements to and from work and during meal break times. Flexibility in scheduling to accommodate the hours of operation between 7AM - 5PM. 

Other: 

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. 

 


Any qualifications to be considered as equivalents in lieu of stated minimums require the prior approval of the Chief Human Resources Officer. 

 

 

 The University of Texas Medical Branch  is an Equal Opportunity / Affirmative Action University

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