To provide diversified administrative, clerical, and technical assistance as well as supportive, age specific, and developmentally appropriate patient care functions for assigned clinical area within the correctional healthcare facility through electronic information systems management, delegated medical tasking, medical records processing, or materials inventory / procurement activities. These functions are performed based upon the appropriate standards, policies / procedures and security considerations of UTMB CMC and TDCJ.

Major Duties / Critical Tasks:

General Position Operational Functions:

• Staff members selected into this position might perform any of, or potentially all of the following functions based on the specific needs of the facility they are assigned to:

Administrative Type Functions:

• Operates personal computers to enter and assimilate data, generate reports, draft routine correspondence, and develop special administrative analyses upon request.
• Performs facility administrative support tasks including but not limited to filing, opening and distributing mail, faxing information, and typing correspondence.
• Executes some degree of complex administrative support duties involving the exercise of independent judgment giving general directions and supervision.
• Operates data entry system for entry and receipt of daily referrals for ancillary clinics, pharmacy, and daily medical releases within the TDCJ classification system.
• Enters appointments in system for off-site specialty care and maintains tracking system to assure all off-site clinic appointments are completed.
• Answers phone calls and adjudicates each call to the appropriate entity.

Delegated Medical Tasking Functions:

• Assists with patient flow within assigned outpatient clinic setting.
• Responds in a timely manner to call-lights 
• Obtains vital signs 
• Uses aseptic technique and infection control measures in the performance of duties.
• Accurately collects excretory specimens, such as urine and feces.
• Obtains blood samples by venipuncture.
• Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, pH, blood glucose, UPT, and hemocult.
• Obtains blood samples by venipuncture.
• Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, pH, blood glucose, UPT, and hemocult.
• Measures and records intake and output as ordered.
• Prepares and assists patients undergoing treatments, examinations, and procedures.
• Recognizes patient care priorities, treatment plan, objectives, and potential crisis.
• Under direction of physician, provides other treatments and care to patients appropriate to training.
• Accurately documents / communicates interventions and measurements.
• Communicates relevant information to appropriate health care provider.
• Under supervision, completes accurate, concise, and legible documentation on patient clinic record.
• Practices principles of patient and employee confidentiality.
• Utilizes available resources and seeks assistance in dealing with ethical dilemmas, as appropriate. 
• Consistently communicates in a professional and courteous manner.
• Prioritizes and completes all work in an effective and efficient manner.
• Demonstrates initiative, resourcefulness, and flexibility.
• Effectively and efficiently uses time, equipment, and supplies
• With direction, remains calm and purposeful and responds in an appropriate, professional manner in emergent or chaotic situations.
• Remains current on all in-service / education / credentials / certification requirements for position, as appropriate.
• Provides support and assistance, as appropriate.

Medical Record Type Functions:

• Retrieves, assists in retrieving and maintains a tracking system for all medical record charts located on the facility.
• Reviews medical records upon return for completeness and accuracy.
• Files medical records and loose-leaf record elements (x-rays, copies, etc.) upon completion of use.

Materials Management Type Functions:

• Receives, stores, distributes and inventories materials (including but not limited to narcotic based medicines and medical supplies) by conveying materials from receiving area to storage or to other designated areas.
• Maintains proper inventory levels and stock records in a facility supply storeroom or warehouse.
• Fills requisitions, work orders or supplies requests, and returns expired/unused supplies to vendors for credit.
• Check contents received against invoices and purchase orders and reports discrepancies.
• Maintains facility equipment and executes work orders as necessary.
• Conducts facility supply inventory and maintains supply audit trail.
• Adheres to internal controls established for department and Correctional Managed Care. 
• Performs related duties as required.

Applicant must meet one of the following requirements:

Applicant shall be a graduate of a:

• Medical assistant program accredited by an organization approved by the US Department of Education.
• Medical assistant program in an institution accredited by a Regional Accrediting Commission or by a national accrediting organization approved by the US Department of Education.
• Formal medical services training program of the United States Armed Forces.

OR

• Applicant shall have been employed in the profession of Medical Assisting for a minimum of five (5) years, no more than two (2) years of which may have been as an instructor in a postsecondary medical assistant program. 

AND

• Applicant shall be a high school graduate or equivalent.
• Applicant must obtain certification through American Association of Medical Assistants (AAMA) or Registered Medical Assistants (RMA) through American Medical Technologist (AMT) within 12 months of employment.

Equipment:

Standard office equipment and related supplies. Mechanical devices.

Working Environment:

• Work environment is located in a comfortable indoor area.
• Conditions such as noise, odors, cramped work space and/or fumes could sometimes cause discomfort.
• Moderate to extreme physical effort may be required, such as walking, standing, performing CPR, and lifting materials, equipment, objects, and/or patients.
• Occasional lifting may be heavy and awkward, over 50 lbs.
• Vision, hearing, talking, and sense of touch abilities must be adequate to enable one to quickly and accurately perform tasks such as reading small print, reading from monitoring equipment, defining details, sending and receiving clear and accurate oral communication.
• Frequent periods of concentrated or focused attention will be needed to interpret visual, auditory, and sensory inputs.
• Rotating shifts may be required.
• Alertness and careful attention to detail will be required to avoid injury.
• May be exposed to such occupational hazards as communicable diseases, radiation, chemotherapeutic agents, and disoriented or combative patients.
• Administrative/clinical office setting within a correctional facility.
• Responsible for design/execution/effectiveness of a system of internal controls which provide reasonable assurance that operations are effective and efficient, assets are safeguarded, financial information is reliable, and applicable laws, regulations, policies, and procedures are complied with.