JOB SUMMARY: 

Acts as a firmly committed leader to create a positive patient and customer experience by consistently exceeding expectations in patient care by effectively directing day-to-day clerical operations of a clinic(s) and providing feedback to the Practice Manager in alignment with UTMB core values. 

MAJOR DUTIES / CRITICAL TASKS: 

• Assists Practice Manager in day-to-day operations of clinic(s).
• Supervises, directs, and provides feedback to Practice Manager regarding clerical personnel.
• Expertly performs all duties as described in the OSA job description.
• Adheres to internal controls established for department.
• Performs related duties as required.

REQUIRED EDUCATION / EXPERIENCE: 

Bachelor's degree in business or related field, or equivalent combination of education and experience is required.  Three years of office, financial, medical or customer service related job experience including two years of supervisory experience.   

EQUIPMENT: 

Standard office equipment. 

WORKING ENVIRONMENT: 

Standard hospital, clinical and/or office environment. 

OTHER: 

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. 

 ANY QUALIFICATIONS TO BE CONSIDERED AS EQUIVALENTS IN LIEU OF STATED MINIMUMS REQUIRE THE PRIOR APPROVAL OF THE CHIEF HUMAN RESOURCES OFFICER. 

THE UNIVERSITY OF TEXAS MEDICAL BRANCH AT GALVESTON IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION UNIVERSITY