To provide communications and organizational skills in admitting hospital patients, and in ensuring identification and capture of all entitlements due the institution and its physicians in compensation for provided services.

Major Duties / Critical Tasks:

• Coordinates pre-admissions.
• Establishes electronic accounts on patients.
• Interviews the patient, or a family member, to obtain necessary information.
• Verifies insurance and assists patient to precertify with insurance company and sign admitting documents.
• Provides patient with financial understanding of their responsibilities toward their hospitalization.
• Collects copies of necessary supporting documentation for inclusion in patient’s financial file.
• Financially evaluates patients, and directs patient toward financial assistance programs.
• Determines and collects appropriate deposits, fees, co-payments and deductibles.
• Serves as information resources for patients, physicians, nurses, and other health care professionals.
• Visits patients and their families within the assigned Nursing Unit to complete interview process inclusive of explaining hospital policies.
• Performs related duties as required.

Associate’s degree or equivalent. No experience necessary.

Equipment: 

• Standard hospital, clinical and/or office environment.
• Must be able to work under stress in emergencies and be emotionally capable of coping with complex situations. 
• Must be flexible in to accommodate seven-day round-the-clock coverage.