To provide language assistance by means of verbal interpretations and translations of materials for all medical communications between UTMB's staff and patients, patients' families, and visitors. 

Major Duties / Critical Tasks:

• Provides skilled verbal interpretation services in person and over the phone.
• Translates accurately written materials between English and the target language(s).
• Understands and uses medical terminology correctly in English and the target language(s), and uses medical dictionaries effectively.
• Executes dispatching duties as assigned and schedules appointments for services.
• Acts as liaison between staff and patient/visitors to meet their needs.
• Supports cross-cultural communication throughout the institution by sharing cultural factors influencing health behaviors.
• Assists in the orientation and training of volunteers and medical interpreters.
• Develops and maintains records and produces reports by means of database.
• Assist the supervisor in a variety of tasks as determined by the supervisor.
• Follows institutional and departmental policies and procedures in all situations.
• Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
• Performs related duties as required.

Associate’s degree or equivalent and one year of written translation experience. Must speak, read, and write English and target language fluently. 

Equipment: 

Standard office equipment.

Working Environment:

Standard hospital, clinical and/or office environments. Rotation shifts that include weekends. Must possess the ability to stand for extended periods and walk throughout the work shift.

Other: