JOB SUMMARY:

To provide clerical, secretarial, and office administrative support to a process or area ensuring operational administrative process continuity.

MAJOR DUTIES / CRITICAL TASKS:

(Software related tasks)

• Responsible for data entry in a variety of systems including the creation, retrieval, and/or update of electronic files checking and verifying the correctness and completeness of data entered.

• Types standard office forms, correspondence, reports, and other routine documents utilizing typewriter, word processor, or computer software package.

• Prepares simple spreadsheets.

• Utilizes spreadsheets and databases in maintaining and organizing process and/or area records.

• Proofreads all completed assignments.

(Clerical tasks – filing, scheduling, reporting, etc.)

• Performs a variety of routine miscellaneous clerical tasks, as defined by area/process, such as making copies, filing, faxing information, and maintaining area bulletin boards.

• Picks up and delivers correspondence, automated reports, etc.

• Sorts, stamps, and distributes incoming mail and prepares outgoing mail.

• Maintains calendars and schedules meetings as needed.

• Assists in compiling data for reports.

• Pages staff via computer.

(Customer Service)

• Serves as receptionist, routing visitors and callers or taking and delivering messages to appropriate individual.

• Answers telephone, screens and routes calls, and responds to a variety of general customer requests.

(Miscellaneous)

• Assists with special projects.

• Produces accurate work.

• Prioritizes daily work assignments.

• Contributes ideas and suggestions for improvements to the process.

• Supports and assists in the cross training of team members.

• Attends training programs.

• Learns and applies policies and procedures for the work process.

• Adheres to internal controls and reporting structure.

• Performs related duties as required.

REQUIRED EDUCATION / EXPERIENCE:

High school diploma or equivalent and 1 year of office related experience.

Ability to type 20 wpm and pass the spelling test with 85% accuracy.

EQUIPMENT:

Basic office equipment

WORKING ENVIRONMENT:

Standard office environment 

OTHER:

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code.

ANY QUALIFICATIONS TO BE CONSIDERED AS EQUIVALENTS IN LIEU OF STATED MINIMUMS REQUIRE THE PRIOR APPROVAL OF THE VICE PRESIDENT FOR HUMAN RESOURCES AND EMPLOYEE SERVICES.