JOB SUMMARY:

Assist and support the Assistant Director of Enrollment Services (Financial Aid) in the daily operations of financial aid disbursement and the management of the Customer Services Area of Enrollment Services.  Responsible for assisting in the processing and distribution of student aid, compliance with institutional, state and federal guidelines and departmental technology implementation.

 ESSENTIAL JOB FUNCTIONS:

• Acts as Liaison in the Financial Aid process for all four schools, following federal and state guidelines and the UTMB Financial Aid philosophy.
• Creates and ensures that Financial Aid reports are accurate and timely, as required by all laws and regulations including UT System Regulations, and federal and state laws and regulations.
• Provides direction and leadership for Sr. Enrollment Services Specialists.
• Responds to questions and resolves issues related to the student loans, both federal and institutional for current and former students.
• Handles issues and has the authority to make decisions that are not within the scope of the Enrollment Services Specialist or Sr. Enrollment Services Specialist.
• Communicates effectively with applicants, current and former students, and be able to articulate and explain institutional and school policies and procedures.
• Assists in processing data for collection of institutional student loans.
• Ensures that accounting practices are followed, accounts balanced, and reports created are timely and accurate.
• Process Financial aid applications utilizing Regent/FAM System.
• Monitors and enforces compliance with Financial Aid policy.
• Assists with the creating, maintaining and communicating of the processes and work flows in Financial Aid.
• Ability to fully utilize Financial Aid Regent System and communicates issues and develop solutions to technical issues.
• Adheres to internal controls and reporting structure.

MARGINAL OR PERIODIC JOB FUNCTIONS:

• Performs related duties as required.

REQUIRED EDUCATION / EXPERIENCE:

Bachelor’s degree or equivalent in related field.  Two (2) years of direct supervisory experience working with student Financial Aid, Admissions or Registration and accounting/account reconciliation. 

EQUIPMENT:

Standard office equipment.

WORKING ENVIRONMENT/LOCATION OF POSITION:

Standard office environments.

OTHER:

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. 

ANY QUALIFICATIONS TO BE CONSIDERED AS EQUIVALENTS IN LIEU OF STATED MINIMUMS REQUIRE THE PRIOR APPROVAL OF THE VICE PRESIDENT FOR HUMAN RESOURCES AND EMPLOYEE SERVICES.