Job Summary:

To assist in the supervision and in the participation of operating a large telephone system.

Major Duties / Critical Tasks:

• Assists in supervising and coordinating telecommunication activities on an assigned shift.
• Provides non-routine information which requires a good working knowledge of state and local rules and regulations.
• Informs supervisor of switchboard operational difficulties.
• Maintains records of incoming and outgoing long-distance and tieline calls, noting duration and time of calls.
• Provides UTMB conference call service, documenting duration of calls for billing purposes.
• Assists with training.
• Represents department in meetings / functions.
• Formats / updates departmental on-call schedules.
• Adheres to internal controls established for department.
• Performs related duties as required.

Required Education / Experience:

High school diploma or equivalent and two years related experience.

Equipment: 

Central switchboard console, Western Union Telex, Radio Page System, and operator's headset.

Working Environment:

Standard office / telecommunications environment.

Other: 

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. 

Any qualifications to be considered as equivalents in lieu of stated minimums require the prior approval of the Chief Human Resources Officer.