Job Summary:

To provide intermediate skills in the operation of a large telephone switchboard system.

Major Duties / Critical Tasks:

• Operates telephone switchboard to establish or assist customers in making local or long-distance telephone connections.
• Routes all incoming and outgoing telephone calls placed through the switchboard.
• Provides answering service for various UTMB clinic after hours.
• Assists doctors, students, and other staff members on problems with their pagers.
• Provides information to callers and records messages.
• Keeps records of calls placed and charges incurred.
• Adheres to internal controls established for department.
• Performs related duties as required.
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Required Education / Experience:

High school diploma or equivalent and one year related experience.

Equipment: 

Central switchboard console, Western Union Telex, and Radio Page System.

Working Environment:

Standard office / telecommunications environment.

Other: 

Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. 

Any qualifications to be considered as equivalents in lieu of stated minimums require the prior approval of the Chief Human Resources Officer.