|
| Job
Code: |
9343 |
| Job
Title: |
Shift Supervisor, Computer Operations |
| Creation
Date: |
08/01/2003 |
|
| Revision
Date: |
|
| FLSA
Status: |
Exempt |
Job Summary:
To provide supervision of the activities of all regularly assigned computer
operations personnel, on a shift basis, on the operation of electronic computing
equipment and the processes associated with their use. Manages projects as
assigned by operations manager.
Major Duties / Critical Tasks:
- Plans projects, prioritizes tasks and supervises employees within the
computer console and I/O areas as necessary to insure that required tasks are
completed in the time frame specified, and processing downtime is kept to a
minimum.
- Conducts and/or provides input to employee performance appraisals as
required.
- Prepares daily status report to senior management, especially including
those events that might impact IS service levels.
- Executes, monitors, and performs recovery on Mainframe batch production
and VAX job streams according to schedule provided in the time frame
specified.
- Monitors, understands and reacts to all system messages on various
computing platforms as necessary to insure that all required tasks are
completed within time frame specified.
- Routinely displays extensive knowledge of commands necessary to perform
day-to-day operations, including but not limited to commands for JCL, CICS,
VTAM, CSAR, MVS/OS390, JES2, VMS, MS-DOS and in-house monitoring systems.
- Provides updates to written documentation, logs and training procedures
for operations personnel.
- Participates in meetings, coaches employees, and at the request of senior
management or on own initiative, provides input on improving data center
processes or procedures.
- Supervises the performance of equipment maintenance by contractors.
- Adheres to internal controls and reporting structure.
- Performs related duties as required.
Required Education / Experience:
Bachelor's degree or equivalent in related field and one year related
experience. Equipment:
Mainframe, mid-range and Intel based servers
Working Environment:
Standard office environment; shift work Other:
Specific job requirements or physical location of some positions allocated to
this classification, may render this position security sensitive, and thereby
subject to the provisions of Section 51.215, Texas Education Code.
Any
qualifications to be considered as equivalents in lieu of stated minimums
require the prior approval of the Chief Human Resources Officer.
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