Organizational Effectiveness, Training and Recognition
| Development Forums |
OET&R provides high quality development courses to UTMB staff in an effort to support the university and to avoid the tremendous expense of outside programs.
Click on any of the links below to view the course descriptions. The training classes listed on this page are now available for registration. To sign-up please click here.
- Behavioral Questions
- AIDET
- Emotional Intelligence
- Email Etiquette
- Generational Differences in the Workplace
- Onboarding In Your Department
- Strategies for Self-Renewal (coming soon)
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| Emotional Intelligence |
Emotional Intelligence is a measure of how successful you are at interacting with others. It measures how well you are able to manage your own emotions, especially during times of stress, and how well you are able to help others manage their emotions. |
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| Strategies for Self-Renewal |
No description available at this time.
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| Onboarding In Your Department |
No description available at this time. |
| Generational Differences in the Workplace |
For the first time in American history, there are four distinct generations in the work-place; the Traditional Generation, Baby Boomers, Generation X and Generation Y (or Nexters). Through defining events, each generation has developed a unique "filter" though which they hear and process information. This forum will give you a unique, humorous and ENERGETIC look at how we can bridge the generation gap in the work place. |
| Email Etiquette |
No description available at this time. Please check back soon. |
| AIDET |
Acknowledge, Introduce, Duration, Explanation and Thank You - is a powerful communication tool which leads to improved customer service and improved clinical outcomes. AIDET™ provides a consistent communication framework for all employees. |
| Behavioral Questions |
Hiring the right employees is crucial! The single best predictor of future behavior is past behavior. This course will provide you with the basics, to help you ask the "right" questions during the interview process. |
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About Us
Contact Us:
OET&R - UTMB
Route 0909
Galveston, TX 77555-0909
Phone: (409) 747-6700
Fax: (409) 747-6722
Email: hr.oetr@utmb.edu